- Do I need my own website?
- No. Each form gets its own web address from Flowpony. Send it to customers by email or text, or link to it from your website if you have one.
- Do I need technical skills?
- No. You upload a PDF, check the questions, and send the link. There is nothing to install and no code to write.
- Which PDF forms can I upload?
- Any PDF form up to 25 MB and 50 pages, including scans of paper forms. If the PDF has a password, remove it before you upload.
- Do my customers need an account?
- No. They open your link and fill in the form on a phone, tablet, or computer.
- How do I know when a form comes in?
- Turn on email alerts for the form. Flowpony then emails you, and anyone else you choose, each time a customer sends one. The email does not include the answers. You open Flowpony to read them.
- Can I get the answers into a spreadsheet?
- Yes. Download all completed forms as a CSV file, which opens in Excel or Google Sheets.
- What if Flowpony reads a question wrong?
- You check every question before a customer sees the form. Change any question with a click.
- Is my data safe?
- Yes. Flowpony keeps your forms and your customers' answers secure. Only you and the teammates you give access to a form can see its answers.
- Do I need a credit card?
- No. Start on the Free plan without a card. You only add one if you move to a paid plan.
- What happens if I go over my plan?
- Nothing is lost. Customers can still send their forms. To see the answers above your plan's limit, move to a bigger plan.